Shipping Policy
At D Magical Book Store, we aim to deliver magical moments to your doorstep with care and efficiency. Please review our shipping terms below:
1. Processing Time
- Personalized products (e.g., custom books, planners,gifting items): delivered as per the agreed timeline at the time of placing the order
- Subscription boxes: Dispatched on a fixed monthly schedule
- Workshops : Based on the program timeline
Custom orders may require additional time depending on design and approvals.
2. Shipping Rates & Delivery Timeline
- We currently ship within the UAE only.
- Standard UAE delivery: 1–3 business days after dispatch
- Shipping fees (if applicable) are displayed at checkout.
Free shipping may apply to orders above AED 150.
3. Delivery Responsibility
- It is the customer’s responsibility to ensure that someone is available at the shipping address to receive the order.
- If delivery fails due to incorrect address or unavailability, re-delivery may not be guaranteed, and refunds will not be issued.
4. Tracking & Notifications
- Once dispatched, you will receive a tracking link via email or WhatsApp.
- For queries, you can reach out to dmagicalbookstore@gmail.com with your order number.
5. International Shipping
We currently do not offer international shipping, but we’re working on expanding soon